The use of this Internet site is governed by the Terms and Conditions set forth below. Please read them carefully. If you do not agree to these Terms and Conditions, please do not use this Site and please do not submit any orders for products or services. IN ORDER TO PURCHASE PRODUCTS THROUGH THIS INTERNET SITE, YOU MUST ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT. Your use of this site or placement of an order indicates your acceptance of these Terms and Conditions. Submittal of any purchase order indicates acceptance that these Terms and Conditions shall take precedence over any terms or conditions included with any purchase order or request for quotation, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this site and these Terms and Conditions at any time.

Software programs are a Copyright (c) 1999 intellectual material of the manufacturer: ProForce Corporation. None of the software materials may be copied, reproduced, modified, published, uploaded, posted, transmitted, disassembled, or distributed in any form or by any means other than as described by ProForce or with prior written permission. All rights not expressly granted herein are reserved.

At Merchant's sole option, multiple software orders received simultaneously, may be shipped in one combined package. Immaterial of the separate shipping charges reflected on order forms, we do not charge two shipping charges.

Multiple orders may be combined as one transaction charge, at the Merchant's sole option.

Delivery is typically sent to you from our warehouse processing center via Fed/Ex or the US Postal Service within 1-5 business days, to the specified address submitted with the order form. Orders which are not delivered within 11 business days, shall be deemed lost, and will be reprocessed free of charge. Our policy is We will not charge additional processing, or shipping charges.

We have specific restrictions regarding shipment methods. Please, review "Returning Merchandise" information (lower page), before attempting to ship any item to this Merchant or processing/shipping center. We will not accept shipments not conforming to our inbound shipment policy. Therefore, it is important that you read the "Returning Merchandise" information below.

We will attempt to resolve any problems as quickly and easily as possible.

If you are unsure of the content of any software product title, please contact us >before purchasing< and ask questions! We are happy to help you verify that you are purchasing the right software which will meet your needs.

After any software product delivery, we cannot issue a refund. The software file(s) are on your computer and as we cannot be sure it would be destroyed after returning the program. This policy ensures that publishers receive the proper royalty for their work and hat their intellectual property is protected.

Software returned within 14-days from date of purchase are eligible for storefront merchandise credit or exchange. Excluding software defects, no merchandise credits or exchanges are allowed after 14-days from the date of purchase.

Provided you meet the terms and conditions listed below, you may exchange or return an item for merchandise credit.

Please allow 15-business days from the date you send any package for processing.

RETURN TERMS

Shipping and handling charges are nonrefundable.

An open-box or broken CD-ROM seal product is only exchangeable for same item exchange and may not be returned for a refund.

All exchanges and returns require a Return Merchandise Authorization (RMA) number*. Exchanges and merchandise credits cannot be processed without one.

An RMA must be requested within 14-days of the original invoice date. Thereafter, all sales are final.

The returned package must be received within 10-business days of the RMA issued date.

RMA numbers are valid for seven 7-days from date of issuance. Returns should be shipped to the address given by the ProForce Customer Satisfaction Department along with the RMA number.

The RMA number must appear on your return packing label. Please do not write on the outside of the box.

Returns will not be accepted without an RMA.

All products are sold with the terms and policies of the specific software vendor where you purchased the product. Please note: Purchases from third party Internet download software vendors return policies must be obtained from the individual Reseller, not Merchant.

You must indicate why you are returning the merchandise. Carefully and securely repack the item using the original packaging if possible. Be sure to include all parts.

For your protection, we suggest you insure the package, and save the receipt for your records. Only merchandise received by our warehouse can be credited.

You are responsible for all freight charges. However, you will be credited all reasonable and customary freight charges (relevant to that item) if product is damaged or defective, or the wrong item was shipped.

All items must be returned in "as new" condition in the original sealed and unopened packaging and have all accessories, blank warranty cards, and user’s manuals, if any.

Please note all returns conditions listed below, prior to proceeding with any return.

Three easy steps:

1. Send us your request via e-mail. (Please include your order number).
2. We will send you instructions, with an RMA request form to complete and return by e-mail.
3. You may contact our Customer Care department at (952) 884-2051 from 9 AM to 5 PM, Monday through Friday, and 11 AM to 3 PM Saturday and Sunday, CST.

After Receiving Your Return Merchandise Authorization (RMA) Number

We will do our best to process the return request quickly. Please allow 14-21 days.

 

DISCONTINUED PRODUCTS

At times software may discontinue manufacturing a product. Items offered at discounted pricing and clearly marked as discontinued, are not eligible for return or exchange.

 

CUSTOMIZED PRODUCTS

At times, we will customize a software product at the purchasers request. Those items, are not eligible for return or exchange.

 

SPECIAL OFFERS

Returns on clearance, special offer, or sale items cannot be exchanged or returned, as the manufacturer has either discontinued these items or we no longer have them in stock.

 

PROPRIETARY RIGHTS

By submitting any software order, you acknowledge and agree that the website and any software ("Software") purchased through the website, contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the software or Merchant is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by product manufacturer or us, you agree not to modify, rent, lease, loan, sell, disassemble, distribute or create derivative works based on the web-site or Software, in whole or in part. A single license grants you a personal, nontransferable and non-exclusive right and license to use the software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sub-license, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the software in any manner or form, or to use modified versions of the software.

 

SOFTWARE ACTIVE-LINKS

Some software features links to other World Wide Web sites or resources. Because manufacturer has no control over such sites and resources, you acknowledge and agree that Merchant and Manufacturer are not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, continued existence, or other link operational features, on or available from such sites or resources accessed through the Software's active forms, or Internet Control Panel features. You further acknowledge and agree that Merchant and Manufacturer shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by, or in connection with, use of, or reliance on, any such linked content, goods or services available on or through any such site or resource. Further, you agree to indemnify and hold Merchant and Manufacturer, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Internet content made available through the Software active-links, and control panel features, for any reasons whatsoever, including your violation of any active-form/control panel directed destination site owners terms for use, or your violation of any rights of another.

 

WARRANTY DISCLAIMER

MERCHANT HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE. This disclaimer in no way affects the term of any manufacturer's warranty.

Merchant is providing this site and its contents on an "AS IS" basis and makes no warranty or representation, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall this Merchant or any subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not Merchant has been advised of the possibility of any such damages.

IN NO EVENT SHALL THIS MERCHANT, OR PARENT, SUBSIDIARIES, AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AGENTS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, USE, OR PROFITS), HOWEVER CAUSED, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. YOU AGREE THAT THE MERCHANT OR AFFILIATED PARTIES MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD BY MERCHANT SHALL NOT EXCEED THE PRICE OF SUCH PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTIONS LAW IS APPLICABLE TO THIS AGREEMENT.

RESTRICTED RIGHTS LEGEND: Software is "Restricted Computer Software." Use, duplication, or disclosure by the US Government is subject to restrictions as set forth in this Agreement and as provided in DEARS 227.7202-1(a) and 227.7202-3(a) (1995), DFARS 252.227-7013 (OCT 1988), FAR 12.212(a)(1995), FAR 52.227-19, or FAR 52.227-14, as applicable.

End users may also transfer the LICENSED SOFTWARE from one computer to another (provided the LICENSED SOFTWARE on the transferring computer is deleted upon completion of transfer). You may not electronically transfer the LICENSED SOFTWARE from one computer to another over a network or transfer, sub-license, re-license, resell, assign, rent, distribute copies of the LICENSED SOFTWARE to others, or otherwise transfer the LICENSED SOFTWARE commercially for the benefit of a third party.